Shopify merchants: Make this holiday returns season a Happy one with our new public app—and a very special offer
The holidays are almost here, and it’s already been a busy and exciting season for Happy Returns. Two weeks ago we announced our new partnership with FedEx, which enables shoppers to make box-free, label-free, contact-free returns at nearly 2,000 FedEx Office locations nationwide.
Now, we’re following up with another exciting announcement specifically for Shopify merchants: the launch of our first-ever public app in the Shopify App Store!
We’ve already been working with leading Shopify merchants for the past several years, including Rothy’s, Draper James, and Untuckit, and our public app now makes the end-to-end returns technology and services they love available to all Shopify merchants.
With the Happy Returns public app, you can:
Easily add Happy Returns to your Shopify store to have it up and running in minutes. You can set it up yourself, or contact us via phone or chat to help guide you through the process.
Create a customized online portal for exchanges and returns that looks and feels like your unique brand. In addition to logos, colors, and fonts, the app allows for customization of all your return policies. You’re in control of:
Final Sale items
Return windows, i.e. how many days shoppers have to return an item
Return windows for each refund type (exchange vs. store credit vs. refund), including unique return windows for pre-orders and the holiday season
Limiting the refund type per product. We understand certain products should only be eligible for exchange or site credit, and we can handle that!
Placing problem customers on exclusion lists, and your best customers on VIP lists
Charging fees for returns per refund method
Our “returnless refund” feature, which lets customers receive refunds for low-value items you specify, without requiring them to return the items
Enjoy guaranteed savings with access to Happy Returns’ shipping rates, which are among the lowest in the industry. In fact, depending on your return volume, your shipping savings could more than cover the cost of the entire service! You also have the option to use your own carrier accounts, giving you full flexibility and freedom.
Enable effortless box-free, label-free, contact-free QR-code returns for your shoppers by accessing our network of over 2,500 in-person drop-off locations.
And much, much more...
Wondering how Happy Returns compares to other apps in the Shopify store?
Only Happy Returns offers:
One-click exchanges, which maximize the percentage of your returns that are converted to exchanges by proactively suggesting items your customers can add to the return transaction in a single click.
Box-free, label-free, contact-free returns. This is the option preferred by most shoppers, who’ve become accustomed to Amazon’s box-free drop-offs (which were inspired by Happy Returns)!
Access to the lowest shipping rates in the industry, and a Shipping Rate Optimizer that helps you find the guaranteed lowest rates for each and every return.
The industry’s best reverse logistics for processing your returns and getting them ready for resale at the highest quality and efficiency.
Comprehensive analytics and reporting that allow you to keep track of your items throughout every step of the return process.
Special launch offer: Try the Happy Returns app for free!
To celebrate the launch of our new public app, and to provide support for merchants through an especially challenging holiday season, we are making a once-in-a-lifetime offer: Add the Happy Returns app today, and you can use the full version through the entire holiday period for free, with no commitment. That’s right – the full Happy Returns app with no subscription fee through January 31, 2021. (Of course, if you choose to use Happy Returns’ accounts for shipping items, the appropriate shipping fees would still apply.)
Install Happy Returns for your customers through the holidays, and we think you’ll agree these are the happiest returns on the planet.
Check out the video below to learn more about how the app can make your returns beautiful, and head here to download the free trial.
Mark Geller
COO & Co-Founder
Mark Geller is the COO and Cofounder of Happy Returns. Before Happy Returns, Mark was the Head of Mobile at HauteLook and NordstromRack.com. He also served as a Southern California Regional Board Member at First Place for Youth.
