3 ways BigCommerce customers reduce the cost of returns with Happy Returns’ free trial
As a BigCommerce customer, you already prioritize fueling your business with solutions that are affordable and easy to use. And when it comes to reverse logistics solutions, they shouldn’t just be affordable – they should be saving you money.
The spike in eCommerce sales caused by COVID-19 brings a spike in returns with it, which makes reducing returns costs more important than ever. To help alleviate some of the stress from this pandemic, we’re extending a two-month free trial of our returns software to BigCommerce retailers.
Our software will help you save money in three major ways:
1. Retain more sales by suggesting exchanges in your online return flow.
Our software makes exchanges easy by proactively promoting them to your shoppers based on the return reason they provide. If a customer starts a return because the dress she bought is too small, the software will automatically suggest the next size up based on your available inventory. When it’s this easy for a shopper to say yes, you’re far more likely to save the sale.
2. Lower your shipping costs.
Thanks to the combined volume of all our customers’ returns, we’ve earned low carrier rates that we pass on to you. You can start saving money immediately by applying our shipping rates to your returns by mail, whether you’re shipping them to our Hub for processing or to another location of your choosing.
3. Reduce the burden on your customer support team.
By automating exchanges and returns online, you’ll decrease how often shoppers call customer service. Our software takes the guesswork out of returns, freeing your support staff to achieve other goals.
Happy Returns is proud to be able to offer this free trial to BigCommerce customers through our platform integration.
Cuts Clothing saw its exchange rate double to two times the industry average after switching to Happy Returns. Take advantage of our free trial to see the results for yourself.
Kristi Petitt
Manager of Professional Sales
Kristi Petitt is the Manager of Professional Sales at Happy Returns. Previously, she served as the Business Development Manager at NetSuite. Before that, she worked as an Enterprise Account Executive for Velaro.
