Happy Returns Program Expanding At Simon® Centers

Jun 27, 2018

INDIANAPOLIS, June 27, 2018 /PRNewswire/ -- Simon, a global leader in premier shopping, dining, entertainment and mixed-use destinations, today announced the expansion of its Happy Returns service to enable more shoppers to return online purchases at participating Simon Guest Services locations for immediate refunds.

"We are thrilled to be Happy Returns' retail venue of choice and expand this very popular service to 16 additional centers," said Andy Hutcherson, Simon's Senior Vice President of Innovation & Customer Experience. "This service provides a hassle-free return experience and the opportunity for our guests to find what they really need at our centers – all in the same trip."

Shoppers can return items from select online retailers to Simon Guest Services for an immediate credit using the Happy Returns' platform, thereby eliminating the need to pack, ship and wait for refunds. Simon Guest Services locations are open during regular mall hours.

Additional Simon locations to offer the Happy Returns service include:

Barton Creek Square
Brea Mall®
Dadeland Mall
Del Amo Fashion Center®
Grapevine Mills®
Fashion Valley
Menlo Park Mall
Ross Park Mall
SouthPark
Tacoma Mall
The Domain®
The Fashion Mall at Keystone
The Shops at Clearfork
The Shops at Mission Viejo
The Shops at Riverside®
Woodfield Mall

Austin, TX
Brea, CA
Miami           
Torrance, CA (Los Angeles)
Grapevine, TX (Dallas)
San Diego
Edison, NJ (New York)
Pittsburgh
Charlotte
Tacoma
Austin, TX 
Indianapolis
Fort Worth
Mission Viejo, CA (Los Angeles)
Hackensack, NJ (New York)
Schaumburg, IL (Chicago)

Pilot properties continuing the Happy Returns service include:

Philadelphia
Atlanta
Arlington, VA  (Washington, D.C.)
Houston
Palo Alto, CA (San Jose)

King of Prussia®
Lenox Square®
The Fashion Centre at Pentagon City
The Galleria®
Stanford Shopping Center

About Simon
Simon is a global leader in the ownership of premier shopping, dining, entertainment and mixed-use destinations and an S&P 100 company (Simon Property Group,NYSE:SPG). Our properties across North America, Europe and Asia provide community gathering places for millions of people every day and generate billions in annual sales. For more information, visit simon.com.

About Happy Returns
Happy Returns is solving the #1 pain point of e-commerce: returns. Happy Returns does this by providing a seamless integrated system of technology, service, and logistics that gives shoppers the frictionless returns experience they want and retailers the low-cost and efficient service they require. Happy Returns operates a national network of 120 Return Bar locations in 20 metro areas staffed by friendly, well-trained Returnista™ return specialists located in premier shopping centers, independent boutiques, and other convenient spots.  The company is based in Santa Monica, California, and its investors include USVP, Upfront Ventures and Lowercase Capital.

Article was originally published here.